1.- Ownership and description

1.1.- Ownership

This site is owned and operated by ALOU BARCELO S.L., with registered office at Carrer de na Ravandella, 6 07650 Santanyi Balears, Illes Espanya.

VAT: B57155806

E-mail: info@aloubarcelo.com

1.2.- Description

This Privacy and Cookie Policy governs the collection, processing and use of your personal and non-personal information as a User of the Service, as of the effective date shown in the header.

The Service does not sell your personal information to third parties and will always ask for your consent before using your data for any purposes other than those described in this clause.

In processing your personal data, the Service complies with current local and European legislation and its implementing regulations.

Therefore adopts the necessary technical and organisational measures to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided. Always according to the state of technology, the nature of the data and the risks to which they are exposed.

2.- Information gathered

The personal and non-personal information collected by the Service will change depending on your use of the website and its features.

Personal and non-personal information collected by the Service will come to us in three ways:

1) automatically collected

2) that which you provide voluntarily and

3) provided by third parties.

2.1.- Automatically collected data

This information shall consist of:

  • Collected through cookies or similar mechanisms stored on your device, always with your consent. Please see our cookie policy for more information.
  • The IP from which the connection is made, the type of device used and its characteristics, the operating system version, the type of browser, the language, the date, the country, the time of the request, the referrer URL or the mobile network used, among others.
  • Data on the use of the Service and possible errors detected during use, such as pages not found or erroneous visualisations.

2.2.- Voluntarily provided data

This information shall consist of:

  • The information contained in messages sent through the Service’s contact channels or when you subscribe to our newsletter. For example your email, alias or name, subject or message.


2.3.- Those provided by third parties

This information shall consist of:

  • Provided by social networks or similar services.


3.- Rights

We inform you that the completion of the forms is voluntary. However, if you do not fill in the mandatory fields (marked with an asterisk), the use of some functions of the Service will not be possible or will be limited.

The personal data you provide will be included and processed in the files owned by the Service, in order to attend to your requests, provide the requested service and keep you informed on matters relating to the activity of the company and its services.

You may at any time exercise your rights of access, rectification, deletion, limitation of processing, opposition and portability of your personal data by sending an e-mail to: ALOU BARCELO S.L. or the postal address: Carrer de na Ravandella, 6 07650 Santanyi Balears, Illes Espanya.

In both cases you must identify yourself with your name and surname, as well as a copy of your ID card or national ID.

Here you can find the different models to exercise these rights.

Where you have given consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on your consent prior to its withdrawal.

In addition, if as a User you consider that there is a problem with the way in which the Service is handling your data, you can address your complaints to the DPD or the corresponding data protection authority, being the Spanish Data Protection Agency the one indicated in the case of Spain.

4- Data use

Data provided to the Service will be used to:

  • Attend to your requests.
  • If you have consented, we will send you our newsletter by email.


4.1.- In emails and contact forms

The Service Site’s website is SSL-encrypted to allow users to send their personal data securely through standard contact forms.

The personal data collected will be automatically processed and incorporated into the corresponding files of the activity register and of which the Service is the owner.

In this regard:

  • We will receive your IP address, which will be used to check the origin of the message in order to provide you with appropriate recommendations (e.g. to present the information in the correct language) and to detect possible irregularities (e.g. possible attempts to cyber-attack the Service), as well as data relating to your ISP.
  • You may also provide us with your details by telephone, e-mail and other means of communication as indicated.

Regarding the means of communication used:

  • Our email service provider is Ionos.

On the other hand, certain services provided through the Website (for example, the possibility of participating in a competition or prize draw) may contain special conditions regarding the protection of personal data. They will need to be accepted before participating in these services.

Finally, and as already indicated, the purpose of the processing of this data will be solely to provide the information or services requested.

4.2.- In social media

The Service has profiles on some of the main social networks on the Internet and acknowledges that it is the data controller in relation to the data published on these profiles (for example, photos uploaded by the Service in which people’s faces appear).

The processing that the Service will carry out with the data within each of the aforementioned networks will be, at most, that which the social network allows for the corporate profiles. Thus, the Service may, where not prohibited by law, inform our followers by any means permitted by the social network about its activities or offers, as well as provide a personalised customer service.

Under no circumstances will the Service extract data from social networks, unless the user’s consent to do so is expressly and promptly obtained.

Where, due to the very nature of social networks, the effective exercise of the follower’s data protection rights is subject to the modification of the follower’s personal profile, the Service will assist and advise you to the best of its ability to do so.

4.3.- In draws

When you participate in promotional actions organised exclusively by the Service, the data you provide will only be processed by us for the purpose indicated in the statement of the action.

4.4.- In job vacancies

Only job or internship applications submitted by the candidate through the means indicated on the employment page or through those available in the employment and internship areas of university websites where the Service has published a specific offer will be evaluated by the Service.

All other applications will be rejected.

The applicant authorises the Service to analyse the documents sent to him/her, all content directly accessible through search engines, the profiles he/she maintains on professional social networks, the data obtained in the admission tests and the information he/she discloses in the job interview, in order to assess his/her candidature and to be able, if necessary, to offer him/her a position.

The Service may use appropriately anonymised data to produce statistics on the type of person who applies, with a view to publishing reports on this.

5.- Data retention

The following is an indication of how long the data processed by the Service is retained:

  • Disaggregated data will be retained without time limit for deletion.
  • Customer data will be retained according to the service contracted. In any case, it shall be the minimum necessary and may be maintained up to:
  • 5 years, according to Art. 1964 of the Civil Code (personal actions without special time limit).
  • 6 years, according to Art. 30 of the Commercial Code (e.g. accounting books or invoice).
  • The data of newsletter subscribers will be retained from the time the user subscribes until the user unsubscribes.
  • User data uploaded by the Service to pages and profiles on social networks will be retained from the time the user gives consent until the user withdraws it.
  • The data of candidates for a job offer, if the candidate is not selected, will be kept for a maximum of two years for incorporation in future vacancies, unless the candidate expresses his or her objection.


6.- Cookies

We use cookies to provide you with the service and to obtain statistics on website usage.

6.1.- What is a cookie and what is it used for?

A cookie is a text file that is sent to the web browser of your computer, mobile or tablet and is used to store and retrieve information about your browsing habits. For example, remembering your username and password or your profile preferences.

6.2.- What types of cookies are there?

Depending on who manages them:

  • Own cookies; are sent to your browser from our computers or web domains.
  • Third party cookies; are sent to your browser from a computer or web domain that is not managed directly by us, but by a third party such as Google.

Depending on how long they are active, there are:

  • Session cookies; remain in your browser’s cookie file until you leave the website, so none remain on your device.
  • Persistent cookies; remain on your device and are read by our website every time you make a new visit. These cookies stop working after a certain date.

Finally, according to their purpose, we have:

  • Technical cookies; improve navigation and the proper functioning of the website.
  • Customisation cookies; allow access to the service with predefined characteristics based on a number of criteria.
  • Analytical cookies; allow the use of the service provided to be measured and statistically analysed.

Cookies used by the Service:

Name Origin Purpose Type Expiration
bku BlueKai Store and send personal information about the user for advertising purposes Third party cookie 6 months
cw_id AddThis These are advertising cookies; they are used to improve advertising. Third-party cookie 4 weeks
loc AddThis Geolocation, which is used to help providers determine where users sharing information with each other are geographically located (at the state level). Third-party cookie 13 months
mus AddThis Not classified Third-party cookie 1 year
na_id ShareThis It facilitates the sharing of pages/links from this website through various social networks such as Facebook and Twitter. Third-party cookies 13 months
na_tc ShareThis It facilitates the sharing of pages/links from this website through various social networks such as Facebook and Twitter. Third-party cookies 13 months
ouid addthis.com Not classified Third-party cookies 1 year
uid addthis.com Creates a unique user ID generated by the computer. Third-party cookies 1 year
uvc addthis.com Detects how often the social sharing service AddThis relates to the same user. Third-party cookies 13 months
xtc addthis.com Logs users’ sharing of content across social networks Third-party cookies 13 months
fr Facebook Cookies used by facebook to log in through Facebook in notikumi Third-party cookies 4 months
_ga Google Analytics Surfing behaviour and traffic statistics can be compiled Third-party cookies 2 years
_gat Google Analytics Surfing behaviour and traffic statistics can be compiled Third-party cookies 2 minutes
_gid Google Analytics Used to distinguish users. Third-party cookies 24 hours
__atrfs AddThis Set Facebook, Twitter and Google+ social bookmarks for sharing content Third-party cookies End session
__atuvc AddThis Set Facebook, Twitter and Google+ social bookmarks for sharing content Third-party cookies 1 year
__atuvs AddThis Set Facebook, Twitter and Google+ social bookmarks for sharing content Third-party cookies End session

6.3.- How to set and disable cookies

You can allow, block or delete cookies installed on your device from your web browser. If you do not allow cookies to be installed on your device, your browsing experience may be worse. Below you can find how to configure cookies in each browser:

Edge

Google Chrome

Google Android

Internet Explorer 7 y 8

Internet Explorer 9

Internet Explorer 10

Internet Explorer 11

Mozilla Firefox

Opera

Safari

Safari Mobile

7.- Safety measures

The Service takes all necessary technical and organisational measures to protect the security and integrity of personal and non-personal information collected. Both against unauthorised access and against accidental alteration, loss or destruction.

In any case, the Service cannot guarantee the absolute security of the information collected, so you should cooperate and use common sense about the information shared at all times.

You understand and acknowledge that, even after deletion, personal and non-personal information may remain visible in cache or if other users have copied or stored it.

8.- Changes to the Privacy and Cookie Policy

We may update this Privacy and Cookie Policy in the future. We will inform you of changes by sending a notice to the e-mail address provided and/or by placing a notice in a prominent place on our website.

9.- Contact

If you have any questions about this Privacy and Cookies Policy, please contact us at:

E-mail: info@aloubarcelo.com

Address: Carrer de na Ravandella, 6 07650 Santanyi Balears, Illes Espanya.